Answers
Yes, with a 99.999% uptime.
Usually the same speeds as cable or DSL, without any physical cabling to your house.
VoIP is a technology that allows telephone calls to be made over computer networks like the Internet. VoIP converts analog voice signals into digital data packets and supports real-time, two-way transmission of conversations using Internet Protocol (IP). VoIP offers a substantial cost savings over traditional long distance telephone calls.
Term used to describe a network connection to the Internet or an ISP using radio frequencies through the air rather then using traditional Telephone Communication wiring such as ISDN, T1 or T3.
The difference is that VoIP use either a USB or Ethernet port to connect to the Internet to send and receive calls through your phone.
Yes, AOL has a payment plan that allows you to use AOL with a Local Broadband Internet Provider without needing to call a long distance number. By signing up with BKBroadband you can log on to the internet with us and use the TCP/IP connection in the AOL software. To change the AOL software, go to edit location. Leave the Phone Numbers blank. Change the Network Setting to TCP/IP connection. To log on to AOL, you must first log on to bkbroadband by clicking the internet icon. After connecting to bkbroadband, you must the click on your AOL icon. Click on log on, and you should be connect to AOL.
Your connection to the internet is secured, but any security, content filtering, virus protection is your responsibility.
Bandwidth refers to the quantity of data that can travel through your Internet connection per second, typically measured in bits. The greater the bandwidth of your connection, the more information you can send and receive per second.
Wireless Technician will survey the site to ensure that the homes falls within the range of reception.
Everything you will need is provided by B&K Communications. You just need a computer.
A technician will come to your house, you will be required to be home at the time of the install. They will mount the radio, run a Cat5 Ethernet cable from the radio to the Analog telephone adapter and configure one computer to access the internet.
Wireless Internet connects to your computer via a standard Ethernet cable. Most computers now come with Ethernet ports built in. If you have an older computer that does not have an Ethernet port, we can provide one for you.
Wireless Internet connects to your computer via a standard Ethernet cable. Most computers now come with Ethernet ports built in.
Yes. You can connect up to 4 computers through a single Wireless Internet connection, this requires additional hardware such as a hub, switch or router.
No. Any computer with an Ethernet port should work with Wireless Internet.
| *30 | Block Caller ID | “for all calls” |
| *31 | Send Caller ID | “for all calls” |
| *67 | Block Caller ID | “per call” |
| *82 | Send Caller ID | “per call” |
| *50 | Disable Call waiting | “for all calls” |
| *51 | Enable Call waiting | “for all calls” |
| *70 | Disable Call waiting | “per call” |
| *71 | Enable Call waiting | “per call” |
| *72 | Unconditional Call Forward | To use this feature, dial *72 and get the dial tone. Then dial the forward number, wait for the dial tone, hang up. |
| *73 | Cancel unconditional call forward | To cancel this feature dial *73 and get the dial tone, then hang up. |
| *90 | Busy Call Forward | To use this feature, dial *90, wait for dial tone. Then dial the forward number, wait for the dial tone, hang up. |
| *91 | Cancel Busy Call Forward | To use this feature, dial *91, wait for dial tone, then hang up. |
Flash
*23
# | 3 Way Calling | To use this feature, press flash while your on the first call, Dial *23, dial the number of the third party, press the # sign. Announce the 3 way call to the party, press flash again and all 3 are connected. |
• Toll Free Connect: $.05
• Directory Assistance: $1.49
• International Rates: Varies by Country
• Long Distance: 5 ¢ min
Our system supports 911.
Traditional phone services have always associated a particular number with a fixed address. For it to work correctly with B&K Communications services, you have to provide the correct and current address that the Phone (VoIP) is at. If you take it to another location you must call the office or go online and set up a TAC.
To set up a TAC (Technical Assistance Center)
1. Click Email/Account Above
2. Enter User Name & Password
3. Click on Account TAC
4. Click on Create New Case
5. Pick Support or Accounting
6. Click Continue
7. Enter E911 in the General Description as Title of case field
8. Enter in new address and any details about why its being moved (i.e.. moving, vacation, )
9. Click Create Case
** This will notify the support or accounting staff and they will make the corrections to your address. You will receive an email confirming that your address was changed.
VoIP Subscribers
Be sure to provide your accurate physical address to B&K Communications to ensure that emergency services can be quickly dispatched to your location.
Be familiar with B&K Communications procedures for updating your address and promptly update address information in the event of a change.
Make sure you have a clear understanding of any limitations of your 9-1-1 service.
Inform children, babysitters, and visitors about your interconnected VoIP service and its 9-1-1 limitations, if any.
If the power is out or your broadband connection is down, be aware that your interconnected VoIP service may also be out. Consider installing a backup power supply, maintaining a traditional phone line and analog phone as a backup, or having a cellular phone as a backup.
B&K Communications Local calling are is anywhere within the Detroit LATA.
All calls placed within the Detroit Lata are unlimited Local Calls.
Coverage Area for Monroe Area Residents
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